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IMPORTANT Since December 2023 you can manage your NVivo licenses and accounts in the new myLumivero portal, it replaces the myNVivo Portal. Read more about the myLumivero portal and the added features. You can still access information about the legacy portal (portal.myNvivo.com) via myNVivo Portal help.
myNVivo accounts in NVivo
NVivo allows you to log into a myNVivo account from within the app. The login persists between sessions so you may never need to change it from its default—the profile and account initially used to activate NVivo Activating NVivo licenses.
The account you are logged into in NVivo does not affect the operation of the NVivo app (it is not necessary to be logged in at all to work in NVivo) but is used for any NVivo modules you run from the app. If you access different modules using different accounts, e.g. you use a personal account with a license for NVivo Transcription but a university account for Collaboration Cloud, you need to change the account every time you switch between the modules.
View the profile and account you are currently logged in with in the File menu myNVivo section and in the top-right of the menu bar if a project is open.
To change accounts, close any open projects and use the File menu myNVivo section to select another account you have access to.
If necessary, log out and in again with another profile, giving access to accounts associated with the second profile.