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Multi-user licenses bought by organizations
If you purchased multiple NVivo licenses in a single transaction, or Collaboration Cloud (which by default includes subscriptions for five users), or multiple subscriptions for Transcription, you are responsible for the distribution of the licenses or subscriptions to end users. This is done through your myNVivo account.
For all these products, one license or subscription is automatically assigned to you at the time of purchase. You can reassign this to another user, but you remain the sole administrator of the licenses or subscriptions.
If an organization is going to purchase multi-user licenses (or just one) that may later be transferred to another user, it is best that the license/s are purchased by the person who will be managing them. Find a detailed description here: How do I move or transfer my NVivo license to another computer or user?
The license/s, once purchased by the responsible party, can then be unassigned and assigned in the portal as needed. The purchaser defined in the portal will have the administrator rights to assign and unassign seats, but not the end-user. Please learn more about roles in the myNVivo Portal and where to find the purchases under the settings menu here: What is the myNVivo Portal?
The admin can use the assign and unassign functions in the portal AND has to ensure the NVivo Desktop application has been deactivated on the computer it was running before assigning the seat to a new user.
Assign or unassign licenses for NVivo or subscriptions for Collaboration Cloud or Transcription by following the instructions below.
- Log into the myNVivo portal using your personal profile credentials.
If you have more than one account, select the one used to buy the product with the licenses/subscriptions you want to assign from the Settings menu in the bottom left .
- Open My Purchases from the bottom-left settings menu .
This page shows your purchases and the number of licenses/subscriptions available for distribution.
- Click the three dots at the right of the screen for the product you want to assign users to and select Manage licenses.
You can view the number of users already assigned—Assigned Seats—and the number of free licenses/subscriptions remaining—Remaining Seats. Names and email addresses of all assignees are listed.
- To assign an unused license, click Assign User +.
5. Enter email addresses and, optionally, first and last names:
- Use the Single tab to add one user at a time
- If you want to add multiple users at once, please follow the instructions here.
If a user is leaving an organization
A user leaving an organization must deactivate the NVivo desktop application on their computer for any new user to be able to activate it; it can then be assigned to a new user in the myNVivo Portal and subsequently activated on the new device.
Please see the two articles below in the Online Help regarding assigning licenses for multi-seat purchases and ELAs.