EndNote is disabled in Word based on not signed certificate/untrusted publisher. Here we explain why and what to do.
Normally you have two options
- Do not require application add-ins to be signed by trusted Publisher
- Add e.g. Clarivate as a trusted publisher
ENABLE NON-SIGNED ADD-INS
This can be necessary if you are using e.g. an old software for which the certificate has run out.
In Word 2016/365 click on File>Options>Trust Center>Trust Center Settings…
Then uncheck the below box and restart Word.
ADD CLARIVATE AS A TRUSTED PUBLISHER
In Word 2016/365 click on File>Options>Trust Center>Trust Center Settings…
Check the below box.
Restart Word and the below message should appear for EndNote X9.
Click on “Options”. This should show you all disabled add-ins in a dialogue box like one for EndNote X9 below. This shows you the expiration date for the digital signature for the add-in.
Just choose “Enable all code published by this publisher” and EndNote’s toolbar in Word should again be activated. You might need to restart Word for the changes to take effect.
Want to know what EndNote has to offer? Try our free series that guides you through the entire process. Read more here.