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Find Full Text logs

Updated
endnote2025_launch.jpg

Now available: AI-powered summaries, reference chat and smarter reference discovery. Read more here.

Find Find Full Text log:

  1. Close/exit the EndNote application, you can confirm that EndNote is no longer running by opening the task manager.
  2. Follow the path below to find the EndNote application data folder:
    C:\Users\[Your username]\AppData\Roaming\EndNote
  3. Download the attached “settings.XML” file and copy it to the EndNote folder above (note that any existing “settings.XML” file must be deleted first)
  4. Start EndNote
  5. In the library, click to select any reference and run Find Full Text.
  6. When the search is complete, look for the "Not Found" group under "Find Full Text" in the left column and make sure that the "Author" " and "Year" fields appear in the list view, take as complete a screenshot as possible.
  7. Close the EndNote application to ensure that the log file is not affected in the next step.
  8. In C:\Users\[Your username]\AppData\Roaming\EndNote, click on the Logs folder, under normal circumstances there will be two folders: EndNote Online and Find Full Text
    findfulltextlogpath01.png
  9. Find the Find Full Text folder under the Logs folder again and send it to us as a compressed file:
    findfulltextlogpath02.jpg
  10. Delete the "settings.xml" file again from the computer.

 

Summary: send us the screenshot and logs that were created. Also send a picture of the Find Full Text settings in EndNote under Edit>Preferences>Find Full Text