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If you receive the error message, Com Exception: "Cannot Edit Range", when you try to insert references into a Word document the most common cause is the installation of the Mendeley plug-in in Word.
You can remove the Mendeley plug-in by following these steps:
- Quit Word and Outlook.
- Open Mendeley Desktop.
- Click the "Tools" menu and select "Uninstall MS Word Plugin."
- When you receive the message "The Word Plugin has been uninstalled," click OK.
You can now open Word again and work with the EndNote tools.
If you have uninstalled the Mendeley desktop software on Windows, you can manually remove the Word Plug-in files by following these steps:
- Quit Word, Excel, PowerPoint and Outlook.
- Click the Windows Start button and type the following and click Enter: %appdata%
(You can also select Run or click in the option to "Search for files or folders") - Browse to the "Microsoft\Word\STARTUP" folder.
- Delete the Mendeley file from this folder.
You can now open Word again and work with the EndNote tools.