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You will find the serial number of your EndNote license following the below instructions.
EndNote 20/21 serial number
Windows: In Endnote, under EndNote 20/21>Help>About EndNote 20/21
Mac: In EndNote, under the menu EndNote 20/21>About EndNote 20/21
EndNote X9 serial number
Windows: In Endnote, under EndNote X9>Help>About EndNote X9...
Mac: In EndNote, under the menu EndNote X9>About EndNote X9
EndNote X8 serial number
Windows: In Endnote, under EndNote X8>Help>About EndNote X8...
Mac: In EndNote, under the menu EndNote X8>About EndNote X8