IMPORTANT Since December 2023 you can manage your NVivo licenses and accounts in the new myLumivero portal, it replaces the myNVivo Portal. Read more about the myLumivero portal and the added features. You can still access information about the legacy portal (portal.myNvivo.com) via myNVivo Portal help.
myNVivo in NVivo
You can log into myNVivo from within NVivo (log in with your myNVivo profile credentials and, if your profile is linked to more than one customer account, select the account). The login persists between sessions so you may never need to change it from its default—the profile and account used to activate NVivo Activating NVivo.
The customer account you are logged into in NVivo does not affect the operation of the NVivo app (it is not necessary to be logged in at all to work in NVivo) but is used for any cloud modules you run from the app. If you access different modules with different accounts, e.g. you use a personal account for NVivo Transcription but a university account for Collaboration Cloud, you need to change the account every time you switch between the modules.
View the profile and account you are currently logged in within the Account section of the Welcome screen and in the top-right of the menu bar if a project is open.
To change accounts, close any open projects and use the Welcome screen Account section to select another account you have access to.
If necessary, log out and in again with another profile, giving access to accounts associated with the second profile.