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The license keys are only valid for a specific version of Citavi:
A Citavi 6 license key is only valid for Citavi 6.
A Citavi 5 license key is only valid for Citavi 5.
- Check whether you are working with the latest version of Citavi. The version number is displayed at the bottom left of the Welcome Screen.
- You can also download the latest version directly fromhttps://shop.alfasoft.no/citavi/ . Double-click the Citavi6Setup.exe file to start the installation of the update and then log in to Citavi 6 with your account information. Citavi will recognize whether you have a valid license for Citavi 6.