Customers turn to us to understand NVivo better!
Read more here (NVivo partner 2011-2021)
Multi-user licenses bought by organizations
If you purchased multiple NVivo licenses in a single transaction, or Collaboration Cloud (which by default includes subscriptions for 5 users), or multiple subscriptions for Transcription, you are responsible for the distribution of the licenses or subscriptions to end users. This is done through your myNVivo account.
For all these products, 1 license or subscription is automatically assigned to you at the time of purchase. You can reassign this to another user, but you remain the sole administrator of the licenses or subscriptions.
If an organization is going to purchase multi-user licenses (or just one) that may later be transferred to another user, it is best that the license/s are purchased by the person who will be managing them. Find a detailed description here: How do I move or transfer my NVivo license to another computer or user?
The license/s, once purchased by the responsible party, can then be unassigned and assigned in the portal as needed. The purchaser defined in the portal will have the administrator rights to assign and unassign seats, but not the end-user. Please learn more about roles in the myNVivo Portal here: What is the myNVivo Portal?
The admin can use the assign and unassign functions in the portal AND has to make sure the NVivo Desktop application has been deactivated on the computer on which it was running, before assigning the seat to a new user.
If a user is leaving an organization
A user who is leaving an organization must deactivate the NVivo desktop application on their computer in order for any new user to be able to activate it, it can then be assigned to a new user in the myNVivo Portal and be activated on the new device.
Please see the 2 articles below in the Online Help regarding assigning licenses for multi-seat purchases and ELAs.
https://help-nv.qsrinternational.com/20/win/Content/about-nvivo/multiseat-license.htm
https://help-nv.qsrinternational.com/20/win/Content/about-nvivo/ela-admin.htm