NVivo activation overview
Once installed your NVivo license needs to be activated.
This process ensures your license is not abused by anyone (for administrators: please make sure to note which license is used by which user).
A single-user license can be activated on up to two computers for personal use, as regulated in the EULA (End User License Agreement) for the license.
If you want to activate NVivo on a third computer, you must first deactivate your license on another computer to free up an activation. The same applies if you get a new computer or need to reinstall your computer. (Forgot to do deactivate? Please see end of this article.)
The process to activate your NVivo license
When you first start NVivo, you are prompted to enter and activate your license. Please fill out any required fields and continue.
If you are using a trial version of the NVivo, you do not need to enter a key but you must nevertheless activate the trial before you can use NVivo.
The process to deactivate your NVivo license
- Make sure that you are connected to the Internet
- Close any NVivo projects you have open
- Click the File tab, click Help, click Manage License and then click Deactivate License
- Click Yes to confirm
What to do if you can´t deactivate the license?
In case you forgot to deactivate the license on an old computer that you now have no access to, or you reinstalled your computer and forgot to deactivate the license beforehand, the only way to activate your license key again is by contacting the support of QSR International (the developers of NVivo) directly. Send them your user name, email, and license key and they will be able to help you with your request.