NVivo activation overview
Once installed NVivo needs to be activated for your license to get active. This process ensures your license is not abused by anyone. (For administrators: This also means it is important to keep order in what license is used by what person.)
A normal single user license can be activated on up to two computers for personal use. This is regulated in the EULA (End User License Agreement) for the license.
If you need to activate NVivo on a third computer, it is important that you first deactivate your license on another computer to free up an activation. The same applies if you get a new computer or need to reinstall your computer. (Forgot to do that? Please scroll to the end of the article.)
The normal process to activate your NVivo license
When you first start NVivo, you are prompted to enter and activate your license. Activation is a simple and secure process that ensures only valid licenses are used to operate the software. If you are using a trial version of the software, you do not need to enter a key, but you must activate the trial before you can use NVivo.
The normal process to deactivate your NVivo license
You may want to deactivate the NVivo license on a particular computer. For example, if you get a new computer, then you should deactivate the NVivo license on your old computer, before installing and activating NVivo on your new computer.
- Make sure that you are connected to the Internet
- Close any NVivo projects you have open
- Click the File tab, click Help, click Manage License and then click Deactivate License
- Click Yes to confirm
What to do if you can´t deactivate the license e.g. on your old computer anymore?In case you forgot to deactivate the license on an old computer that you now have no access to, or you reinstalled your computer and forgot to deactivate the license beforehand, the only way to activate your license key again is by contacting the support of QSR International (the developers of NVivo) directly. Send them your user name, email and license key and they will be able to help you with your request.