Word add-in, disabled or enabled

EndNote is disabled in Word based on not signed certificate/untrusted publisher. Here we explain why and what to do.

Normally you have two options

1. Do not require application add-ins to be signed by trusted Publisher
2. Add e.g. Clarivate as a trusted publisher

ENABLE NON-SIGNED ADD-INS

This can be necessary if you are using e.g. an old software for which the certificate has run out.

In Word 2016/365 click on File>Options>Trust Center>Trust Center Settings…

Then uncheck the below box and restart Word.

ADD CLARIVATE AS A TRUSTED PUBLISHER

In Word 2016/365 click on File>Options>Trust Center>Trust Center Settings…

Check the below box.

Restart Word and the below message should appear for EndNote X9.

Click on “Options”. This should show you all disabled add-ins in a dialogue box like one for EndNote X9 below. This shows you the expiration date for the digital signature for the add-in.

Just choose “Enable all code published by this publisher” and EndNote’s toolbar in Word should again be activated. You might need to restart Word for the changes to take effect.